Shipping policy

Shipping Policy

At Emirate Collections, we aim to provide a seamless and reliable shopping experience. Please review our shipping policy below:

Processing Time

• Orders are processed within 1-3 business days after payment confirmation.
• Custom or personalized items may require additional processing time, which will be specified at checkout.

Shipping Rates & Delivery Time

• Domestic Shipping (UAE):

  • Standard Shipping: 2-5 business days
  • Express Shipping: 1-2 business days (additional charges apply)
  • Free shipping for orders over [insert amount, e.g., AED 200].

• International Shipping:

  • Delivery time varies depending on the destination (typically 7-14 business days).
  • Shipping rates are calculated at checkout based on the order weight and destination.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment.

Customs & Import Taxes

• For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Delivery Issues

• If your package is delayed or lost in transit, please contact us at [emiratescollection84@gmail.com], and we will assist you promptly.

Returns Due to Delivery Failures

• If a package is returned to us due to an incorrect address or failure to collect, customers will be responsible for the cost of reshipping.